We deliver an omnichannel experience for your shoppers, empowering you to build a loyal customer base and increase your sales without spending a fortune and worrying about technology hassles.

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Our Offerings

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Simply put... Painless commerce

Optimise conversion and sales with OmniCX’s advanced basket and checkout. We allow you to run multiple sites or brands from one centralised hub.

Business buyers demand the same shopping experience they find on consumer sites. Our platform makes it easy to build those experiences and includes the tools you need to serveyour B2B buyers.

A single view of product availability from all the fulfilment channels -warehouse and physical stores. Manage the order fulfilment life-cycle through pick, pack and ship stages.

Empower your store staff to check stock in another store or warehouse and engage with customers closely by knowing them better through our simple app.

Design experiences that sell more, in few clicks and deliver consistent experiences across all devices & channels.

Why OmniCX

Seamless experiences across channels.

OmniCX is a full-featured cloud-based eCommerce platform delivering an omnichannel experience for your shoppers. It empowers you to build a loyal customer base and increase your sales without spending a fortune and worrying about technology hassles.

Always Online

Designed for the cloud, the OmniCX platform is hosted in Microsoft Azure and fully managed to ensure the best performance for your online business 24/7.

Integrated Suite Of Modules

Product Information Management(PIM), eCommerce, Merchandising, OMS, CMS, CRM, Customer 360, Analytics - Everything you need to run your online business out-of-the-box.

Quicker Time To Market

Everything built out-of-the-box reduces your time to market significantly. Supplemented with the open source, store front end.

Lower Cost

The implementation and running cost is a fraction of the competing platforms. OmniCX offers honest and flexible pricing models to suit your business.

Omni Channel

We provide a consistent & connected shopping experience to your customers across all the channels – mobile, instore, online.

Flexible & Hassle Free

Being driven by an API first philosophy, and supplemented with the white-labelled open source front end and open source iOS and Android apps, OmniCX offers flexibility without compromise.

The whole suite or choose what suits you

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You can take the whole suite of platforms or simply choose existing modules to integrate with existing systems.

ALL

All

B2C

B2B

OMS

Instore

Customer Data hub

Customer Data

With multi-tenant feature OmniCX allows you to manage multiple sites from the single hub.

Multi-lingual and multi-currency features allow you to go cross border.

With mobile commerce your business can cover more customer base as the era has already gone mobile.

The platform provides all kinds of industry standards promotion types you can think - BOGO (buy one get one), Buy One Get 2nd Cheaper, Shipping Promotions, etc.

Personalise the search results for your user through a guided navigation - asking questions on their preferences and presenting most relevant results.

Lookbooks are collections of products complied to promote a particular look that can have multiple products.

The platform provides AI driven product recommendation based on the user's browser/purchase history in conjunction with the history from similar user.

Improve customer engagement and get better revenue prediction with subscription.

Tailored features, functions and approvals to different user profiles in customer organisations.

This feature allows Quote creation, converting it to order and invoice generation.

Quick order pad allows customers to place an order by simply copying and pasting a list of SKUs and quantities. With reorder facility, users can simply click and repeat their order.

B2B users can track and use their credit limits for purchasing.

This makes it possible to see all orders, change their status, cancel, return items, provide tax receipt information and track shipments.

Parcelforce, Yodel, Hermes, DPD and several other carrier integrations available out of the box, the process for generating labels and tracking becomes quite seamless.

Stock management makes it quite critical for your business to have the capability to track and manage stock in any of your stores at any time.

The platform provides multiple delivery options including third-party dropship simply enhancing the overall customer experience.

The platform provides a single view of product availability from all the fulfilment channels - warehouse, physical stores.

Using a mobile app allows for more flexibility and convenience when making sales.

The boundaries between the channels have dimmed, and your business needs to adapt as well. OmniCX allows shoppers to buy online, pick up in store or return at the store.

Today's world, the delivery options have become critical for eCommerce business and enable you to differentiate your business.

sales teams can carry a complete, dynamic product catalogue customer account inventory, pricing and take orders wherever they go.

OmniCX allows shoppers to buy online, pick up in store or return at the store.

Customer 360 View gives you a deeper understanding of a customer's journey, sessions, affinity across all channels for a better relationship with the customer.

Create enhanced marketing strategies to target relevant audiences with the help of Live analytics.

Get better insights of keywords customers are looking for. With search analytics you can control your search settings.

With the right level of customer insight, this gives your business a possibility to up-sell in person and build a better relationship with the customer.

The detailed analytics module captures the customer behavior across the website and generates the affinity metrics across the brands, products & categories.

Mapping customer journey across different channels opens up new possibilities of business growth by cross-selling.

We did for TFS and AKC, will do for you as well

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The OmniCX platform is the technology that enables our business to put the customer's experience at the heart of everything we do - mobile, web and in-store.

+25%

Increase Traffic

+5X

Increase Online revenue

+50%

Increase in conversion

Working with OmniCX has meant we can thrive not just survive. This was not just a quick project, this was a decision to change direction and have a new partner to support us along the journey. OmniCX are so much more than just a platform they have become part of the AlvinKeyClamp.co.uk team.

+9%

Increase Revenue

+6%

Increase AOV

+19%

Increase Conversion

Our Latest Content

Sub Title

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

eCommerce Re-Platforming: The Key Issues

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed eiusmod tempor incididunt labore et dolore magna aliqua veniam.

A Journey of eCommerce Platform selection for a small business Stephen Capel at IRX 2018

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed eiusmod tempor incididunt labore et dolore magna aliqua veniam.

Adobe Acquires Magento – Are You in Denial?

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Ready to start?

Check out our all-in-one commerce platform and see your business thrive.

REQUEST A DEMO

By Capabilities

By Business Need

By Business Roles

The complete cloud platform for your business growth

Our Offerings

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Why OmniCX

Seamless experiences across channels.

Always Online

Integrated Suite Of Modules

Quicker Time To Market

Lower Cost

Omni Channel

Flexible & Hassle Free

The whole suite or choose what suits you

Sub Heading

ALL

B2C

B2B

OMS

Instore

Customer Data hub

Multi-Site, Multi-Brand

Cross-border Commerce

Mobile Commerce

Promotions

Guided Selling

Lookbooks

AI Product Recommendations

Subscriptions

Trading Account

Quotes Management

Bulk Order Pad, Re-order

Credit Limit

Distributed Order Management

Carrier Integrations

Stock Management

Dropship

Single Stock View

mPOS

Click n Collect

Endless Aisle

Clienteling

Buy online, Return Instore

Customer 360

Live Analytics

Search Analytics

Customer Insights

Affinity Metrics

Customer Journey

All the essential integrations out-of-the-box: payment gateways, shipping, analytics and many more.

We did for TFS and AKC, will do for you as well

Julian Holt

+25%

+5X

+50%

Stephen Capel

+9%

+6%

+19%

Our Latest Content

Sub Title

eCommerce Re-Platforming: The Key Issues

A Journey of eCommerce Platform selection for a small business Stephen Capel at IRX 2018

Adobe Acquires Magento – Are You in Denial?

Ready to start?

Check out our all-in-one commerce platform and see your business thrive.

OmniCX

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