The complete cloud platform for your business growth

We deliver an omnichannel experience for your shoppers, empowering you to build a loyal customer base and increase your sales without spending a fortune and worrying about technology hassles.

Talk to an expert Watch our short video
img

Our Offerings

Sub Heading

Simply put... Painless commerce

Optimise conversion and sales with OmniCX’s advanced basket and checkout. We allow you to run multiple sites or brands from one centralised hub.

img

Business buyers demand the same shopping experience they find on consumer sites. Our platform makes it easy to build those experiences and includes the tools you need to serveyour B2B buyers.

img

A single view of product availability from all the fulfilment channels -warehouse and physical stores. Manage the order fulfilment life-cycle through pick, pack and ship stages.

img

Empower your store staff to check stock in another store or warehouse and engage with customers closely by knowing them better through our simple app.

img

Design experiences that sell more, in few clicks and deliver consistent experiences across all devices & channels.

img

Why OmniCX

Seamless experiences across channels.

OmniCX is a full-featured cloud-based eCommerce platform delivering an omnichannel experience for your shoppers. It empowers you to build a loyal customer base and increase your sales without spending a fortune and worrying about technology hassles.

Read More

Always Online

Designed for the cloud, the OmniCX platform is hosted in Microsoft Azure and fully managed to ensure the best performance for your online business 24/7.

Integrated Suite Of Modules

Product Information Management(PIM), eCommerce, Merchandising, OMS, CMS, CRM, Customer 360, Analytics - Everything you need to run your online business out-of-the-box.

Quicker Time To Market

Everything built out-of-the-box reduces your time to market significantly. Supplemented with the open source, store front end.

Lower Cost

The implementation and running cost is a fraction of the competing platforms. OmniCX offers honest and flexible pricing models to suit your business.

Omni Channel

We provide a consistent & connected shopping experience to your customers across all the channels – mobile, instore, online.

Flexible & Hassle Free

Being driven by an API first philosophy, and supplemented with the white-labelled open source front end and open source iOS and Android apps, OmniCX offers flexibility without compromise.

The whole suite or choose what suits you

Sub Heading

You can take the whole suite of platforms or simply choose existing modules to integrate with existing systems.

ALL

All

B2C

B2C

B2B

B2B

OMS

OMS

Instore

Instore

Customer Data hub

Customer Data
Service Icon

Multi-Site, Multi-Brand

With multi-tenant feature OmniCX allows you to manage multiple sites from the single hub.

Service Icon

Cross-border Commerce

Multi-lingual and multi-currency features allow you to go cross border.

Service Icon

Mobile Commerce

With mobile commerce your business can cover more customer base as the era has already gone mobile.

Service Icon

Promotions

The platform provides all kinds of industry standards promotion types you can think - BOGO (buy one get one), Buy One Get 2nd Cheaper, Shipping Promotions, etc.

Service Icon

Guided Selling

Personalise the search results for your user through a guided navigation - asking questions on their preferences and presenting most relevant results.

Service Icon

Lookbooks

Lookbooks are collections of products complied to promote a particular look that can have multiple products.

Service Icon

AI Product Recommendations

The platform provides AI driven product recommendation based on the user's browser/purchase history in conjunction with the history from similar user.

Service Icon

Subscriptions

Improve customer engagement and get better revenue prediction with subscription.

Service Icon

Trading Account

Tailored features, functions and approvals to different user profiles in customer organisations.

Service Icon

Quotes Management

This feature allows Quote creation, converting it to order and invoice generation.

Service Icon

Bulk Order Pad, Re-order

Quick order pad allows customers to place an order by simply copying and pasting a list of SKUs and quantities. With reorder facility, users can simply click and repeat their order.

Service Icon

Credit Limit

B2B users can track and use their credit limits for purchasing.

Service Icon

Distributed Order Management

This makes it possible to see all orders, change their status, cancel, return items, provide tax receipt information and track shipments.

Service Icon

Carrier Integrations

Parcelforce, Yodel, Hermes, DPD and several other carrier integrations available out of the box, the process for generating labels and tracking becomes quite seamless.

Service Icon

Stock Management

Stock management makes it quite critical for your business to have the capability to track and manage stock in any of your stores at any time.

Service Icon

Dropship

The platform provides multiple delivery options including third-party dropship simply enhancing the overall customer experience.

Service Icon

Single Stock View

The platform provides a single view of product availability from all the fulfilment channels - warehouse, physical stores.

Service Icon

mPOS

Using a mobile app allows for more flexibility and convenience when making sales.

Service Icon

Click n Collect

The boundaries between the channels have dimmed, and your business needs to adapt as well. OmniCX allows shoppers to buy online, pick up in store or return at the store.

Service Icon

Endless Aisle

Today's world, the delivery options have become critical for eCommerce business and enable you to differentiate your business.

Service Icon

Clienteling

sales teams can carry a complete, dynamic product catalogue customer account inventory, pricing and take orders wherever they go.

Service Icon

Buy online, Return Instore

OmniCX allows shoppers to buy online, pick up in store or return at the store.

Service Icon

Customer 360

Customer 360 View gives you a deeper understanding of a customer's journey, sessions, affinity across all channels for a better relationship with the customer.

Service Icon

Live Analytics

Create enhanced marketing strategies to target relevant audiences with the help of Live analytics.

Service Icon

Search Analytics

Get better insights of keywords customers are looking for. With search analytics you can control your search settings.

Service Icon

Customer Insights

With the right level of customer insight, this gives your business a possibility to up-sell in person and build a better relationship with the customer.

Service Icon

Affinity Metrics

The detailed analytics module captures the customer behavior across the website and generates the affinity metrics across the brands, products & categories.

Service Icon

Customer Journey

Mapping customer journey across different channels opens up new possibilities of business growth by cross-selling.

All the essential integrations out-of-the-box: payment gateways, shipping, analytics and many more.

 

We did for TFS and AKC, will do for you as well

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Our Latest Content

Sub Title

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Ready to start?

Check out our all-in-one commerce platform and see your business thrive.

REQUEST A DEMO
Copyright © 2019 - OmniCX       Privacy Policy | Terms and Conditions | Cookies