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THE FRAGRANCE SHOP CONNECTS TO ITS CUSTOMERS WITH MICROSOFT AZURE

A case study from Microsoft, on how The Fragrance Shop (TFS) uses OmniCX to connect to it's customers

This article gives details to the latest way TFS is innovating it's sales techniques, by going straight to the customer with what they want. Learn new ways to use your CRM system and how TFS have become a successful customer centric business, with the help of OmniCX, hosted in the Azure Cloud. This article is backed by industry professionals from Microsoft, TFS and OmniCX. It aims to provoke the thinking of anyone who works in eCommerce and retail.

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