Modern commerce architecture designed for the cloud

Built using the latest technology stack, OmniCX is based on REST API architecture making it language agnostic


Modern and API First architecture delivers unprecedented flexibility

Born in the cloud, but happy outside

OmniCX is a full omnichannel commerce solution with a modern architecture designed for the cloud. The platform is hosted in Azure, but we recognise that some businesses need more control than others so we offer a variety of hosting models including cloud, on-premise and a hybrid of the two.

100% API first

OmniCX is built with a 100% API-first philosophy, transforming the way a commerce platform can be implemented or customised. Because OmniCX is based on a completely open REST API architecture, creativity to innovate is not limited by technology or development. Using our APIs you can extend anything you like, integrate new technologies, and customise your store however you like.

Flexibility to develop in any language

Because OmniCX is based on a completely open API architecture, your creativity to innovate is not limited by technology or development. The platform's architecture is language-agnostic and compatible with any front end code. This means that whoever develops the front end can use the language that works best for them: you can develop using PHP, .NET, javascript or in any language you like.

Scalable to meet your every need

Built on Azure, OmniCX offers the ultimate in pain-free scalability to grow seamlessly with your business. Supporting both your ongoing growth and to manage the peaks and troughs of your trading calendar.

Stability you can rely on

OmniCX is backed-up with a dual geo-redundant instance configuration to provide 99.95% availability. Meaning you can be confident in the resilience of your business systems.

Security for peace of mind

OmniCX removes your risk with our completely secure back end. Capitalising on the built-in security features of Azure, the platform is continuously scanned for new and known vulnerabilities to ensure that we deliver a secured platform for our customers. In addition, our security features are all contained within the solution, unlike many other platforms, that rely on third-party bolt-ons.

PCI compliance

OmniCX operates on the Azure platform which provides an infrastructure & data centre layer to comply fully with PCI DSS Level 1. We will help you ensure your own PCI requirements are met through logging, testing, audit trails, and security policies.

Continuous improvement in the background

Our continuous integration and release cycles ensure that we are delivering value to our customers throughout the year. Quarterly releases are conducted in addition to hotfixes that are reported by our customers. The OmniCX platform is updated in the background without you noticing, allowing you to focus on delivering great experiences for your customers.

Puts users in control

OmniCX puts users in control, with self-service capabilities reducing dependence on developers and a comprehensive set of business tools accessed through the intuitive BusinessHub.

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