Modern and API First architecture delivers unprecedented flexibility
OmniCX is a full omnichannel commerce solution with a modern architecture designed for the cloud. The platform is hosted in Azure, but we recognise that some businesses need more control than others so we offer a variety of hosting models including cloud, on-premise and a hybrid of the two.
OmniCX is built with a 100% API-first philosophy, transforming the way a commerce platform can be implemented or customised. Because OmniCX is based on a completely open REST API architecture, creativity to innovate is not limited by technology or development. Using our APIs you can extend anything you like, integrate new technologies, and customise your store however you like.
Built on Azure, OmniCX offers the ultimate in pain-free scalability to grow seamlessly with your business, both to support your ongoing growth and to manage the peaks and troughs of your trading calendar.
OmniCX is backed-up with a dual geo-redundant instance configuration to provide 99.95% availability, so you can be confident in the resilience of your business systems.
OmniCX removes your risk with our completely secure back end. Capitalising on the built-in security features of Azure, the platform is continuously scanned for new and known vulnerabilities to ensure that we deliver a secured platform for our customers. And our security features are all contained within the solution, unlike many other platforms that rely on third party bolt-ons.
OmniCX operates on the Azure platform which provides an infrastructure & data centre layer to comply fully with PCI DSS Level 1. We will help you ensure your own PCI requirements are met through logging, testing, audit trails, and security policies.
Our continuous integration and release cycles ensure that we are delivering value to our customers throughout the year with quarterly releases in addition to hot fixes that are reported by our customers. The OmniCX platform is updated in the background without you noticing, allowing you to focus on delivering great experiences for your customers.
OmniCX puts users in control, with self-service capabilities reducing dependence on developers and a comprehensive set of business tools accessed through the intuitive BusinessHub.