Delivering a flawless UX

OmniCX helps you to create positive & profitable customer experiences

A UX that delivers profitable results

Evidence based design is what it is all about

Unified Experiences

OmniCX delivers an unparalleled integrated shopping experience over different channels for your customers across devices and platforms.

  • Omni Persistence – ensure customers carry on where they left even after change of device.
  • Abandoned cart recovery.
  • Tap into our local partner agencies for UX & UI to deliver engaging designs.

Amazingly Fast Information

Incredibly fast and contextual search results ensure customer delight and keeps their attention.

  • One of the most advanced and incredibly fast search capabilities.
  • Minimal keystrokes brings selectable product, taking you straight to the product page.
  • Fire blazing speed performance guaranteed for up to a million products.

Individual Promotions

Deliver personalised promotions to engage your customers even more. OmniCX offers a host of features enabling you to offer that personal touch with the customer, ensuring delight and retention.

  • Personalised offers based on customer behaviour.
  • Set, enable or disable pop up offers.
  • Cross sells and Up sells with personal touch.

Information and Updates

Delivering post purchase services are extremely important for customer retention. Keep your customers informed up-to-the-minute about the progress of their orders.

  • Quick integrations with various systems.
  • Control what information to send and how.
  • Display order progress and status updates for customer accounts.
  • Can be integrated with SMS services to send updates.

Offer your customers a greater experience with OmniCX

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