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Online and in-store: omnichannel retailing evolved.

Reach more customers, better serve their shopping habits and increase sales

Ecommerce Key Success Factors

Omni Channel

Managing customer experience across multiple channels has never been easier. With Omnichannel POS integration, you have access to real time inventory for products across multiple stores whether that’s physical or online – giving you full control of your stock in all your stores, mobile or web. With 90 minute click and collect, pickup and Shutl Return options, your products can be out the door and in your customer’s hands quicker than ever. It’s really that simple.

Customer Connect

Nothing but analysing customer preferences can keep you alive in this super competitive environment. OmniCX keeps you a step ahead in scrutinising customer’s persona and put products in front of them which will be liked and purchased. With OmniCX you get a 360 customer view which is equipped with ability to envisage buyer’s every tendency to shop. It’s time to get connected.

New Markets

Rolling out new brands and expanding into new markets and unchartered territories can be a daunting experience. With OmniCX out-of-box support, you are backed with multi lingual, multi-currency, region specific pricing, so you have time to make sure your brand is positioned the right way for your new market.

Business Integration

Its absolute essential that your ecommerce platform integrates easily, quickly & seamlessly with the rest of the business systems. OmniCX unqiue API-first approach ensures that all the system capabilities are available to be integrated with your business.

  • OmniCX integrates quickly and easily with existing systems.
  • SMS service integration.
  • Display order progress and status updates for customer accounts.

Relevant Content

Strong, dynamic content can make or break a business. It’s a prestige level tool that engages your audience and enables them to find your business in search engines easily. Content shows what your company is about and what you can do for your customers. But like most things, it can dry out, and at any given time, you may want to go in and bring it back to life. With a built in Content Management System (CMS), your marketing team can have full access to the content. They can easily go in and edit, rewrite and play with the content, leaving the I.T team to focus on the real techy stuff. Not only is this more efficient, it also gives control where it is needed.

A new world of in-built features, straight out-of the box.

Same platform online,
mobile, store

Same platform online,
mobile, store

More insight
=
better service

More insight
=
better service

Personalised promotions,
custom attributes

Personalised promotions,
custom attributes

Reduce dependency
on IT/Tech

Reduce dependency
on IT/Tech

Helps grow business
organically

Helps grow business
organically

With integrated CRM
and Analytics

With integrated CRM
and Analytics

Drag and Drop
CMS tool

Drag and Drop
CMS tool

Integrate with any
environment

Integrate with any
environment

Delivering business benefits beyond the ordinary

Grow your business

Gain better insights, profitably engage with your customers and enjoy faster business growth.

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Reduce Cost

Advanced analytics allows rapid identification of cost saving opportunities.

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Wow Customers

Behavioural based customer engagement models allow personalised content to be delivered at the right time, everytime.

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Technology

Futureproofed with the latest technology stack, no matter what device your customers use, OmniCX has got you covered.

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