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Deliver a consistent shopping experience across all channels

Allow customers to experience your brand the same way irrespective of the touchpoint

Omnichannel

One platform for all of your customer touch points

From mobile to desktop, keep your customers engaged

It’s essential to provide a consistent shopping experience across all channels. Customers demand relevant, intuitive, and targeted experiences when, where and how they choose to engage with you. OmniCX covers all the bases with fully responsive websites, mobile apps, service and an in-store.

Fully responsive design

OmniCX centralises the publication and management of all channels to ensure optimum device responsiveness. Whatever device your customers are using, the content and design will automatically adapt to deliver a superior customer experience.

Buy anywhere, return anywhere

OmniCX POS integration help you to provide your customers a choice and extend service. Our connected commerce model allows your customers to choose how and where they connect with your brand.

Expand your catalogue

You don’t have to stock an item in-store to make a sale. With OmniCX you can check stock availability across all stores and channels, and complete the sale regardless. You can also offer an expanded range using stock from other locations, or relationships with drop ship vendors or marketplaces.

Cross channel journey

Enable your customers to carry on shopping from where they left off, even if they change devices. Deliver truly personalised promotions to engage with your customers across multiple devices and platforms. Generate new revenue streams by offering incentives to complete abandoned purchases.

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