Use customer 360 to inform merchandiser decision on what to sell and to who.
With the complete flexibility of OmniCX merchandising, your business team can design the optimum experience for your customers and maximise the merchandising potential of your products, co-ordinated content and offers. Launching a new brand, microsite or seasonal Shop-in-Shops are easly created in the BusinessHub without the need of any complax site development.
OmniCX enables your merchandisers to build rules that can present content, products or apply promotions to a customer based on a product viewed, their basket value and the channel they are using. This level of control will give your business teams the creativity to build engaging customer experience that drive converssion rates and customer loyalty. And your customers will be comforted by the consistency of experience and service across channels.
Multiple channels, multiple brands, multiple geographies and one platform. With our best-of-breed PIM, CMS and order management underpinning your business you can be confident that your customer is getting one version of the truth however they choose to shop with you. With OmniCX all your product, customer and order data is in one central place to easly manage integrations and costs.