Performance and security without the resources and headaches

IT and Development

API-First gives you freedom to build whatever you want

Headless commerce

eCommerce has gone beyond the days of multi-device: users are now buying from social, paying with mobile in store, even ordering through voice-controlled home hubs. Omnichannel is no longer an option, it’s a necessity.

The OmniCX platform gives you the most empowering architecture: an ambivalence of your front end towards your back end; an agnostic presentation layer; a decoupled development path. OmniCX is a platform where concerns are separated: templates, presentation and interaction are distinct from order management, payment and PIM. It’s a platform where you can move at the speed of light that retail requires for you to meet your customers’ needs, without being weighed down by heavily integrated processes that can be out of date as soon as implementation is complete. OmniCX is your platform for the expanding world of commerce.

Standalone components

OmniCX has a simple, component-based structure of three key pillars: BusinessHub, REST APIs and Front End. BusinessHub is the single entry point to manage all site controls, product, data and merchandising. All components are designed, built and maintained by OmniCX, with quarterly scheduled releases to keep those features cutting-edge.

Our API-first approach means that every function is developed with clear, standalone definition, which becomes the guiding principle for any future development. All business logic is encapsulated within the API, freeing it from the front end - and vice versa. And they can be deployed as many times as you need, across multiple front ends: brands, languages and channels. API development and enhancement is faster, cheaper, simpler and continually updated by OmniCX’s developers. Our APIs are 100% open so you can develop in your language of choice.

A Robust and Secure Platform

OmniCX is built on industry standard, trusted, enterprise technology and architected around OWASP for critical web security rises and 99.95% availability. We capitalise on the benefits provided by Azure services complementing the actual features and software development rather than just a managed infrastructure. The platform has been designed to run on PaaS (Platform as a Service) from web application to elastic search freeing your teams to focus on evolving and growing the capabilities to grow your business rather than just running your ecommerce platform.

Scale Up, Scale Down

Running in the cloud the OmniCX platform is designed to scale without restriction. With just a little advanced planning of busy periods, you can benefit from auto-scaling which adjusts to increased website traffic as and when required – and you’ll only be charged for the capacity you use. When you use it.