Customer conversion enhancement, boost multi / omnichannel sales
The OmniCX platform captures all the nuances of your customers behaviour and builds you a detailed portrait of cross-channel, interactions and product insight. With this inteligence at hand, you'll be better informed to action targeted campaigns to build baskets and increase margin contributions.
Automatically triggered promotions, text translation prompted by customer language preference, a flexible look and feel appropriate to the customer device. OmniCX ensures you are delivering an optimum retail experience to every customer, under every brand, in every geography, and across all channels.
Spend your energy and money where you can really differentiate – in the front end – and benifit from a quicker ROI and with minimum disruption to your business. Our SaaS model ensures that you will only ever pay for the capacity you use and only when you use it.