Remove the guesswork and the data silos in your organisation by getting insight into every customer across all channels.

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Know your customer better

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Customer Journey Mapping

Mapping customer journey across different channels opens up new possibilities of business growth by cross-selling. Knowing about customer journey gives you the power to understand the strengths & weaknesses of your store enabling you to optimise & personalise the experience.

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Customer 360 

Knowledge is power. The more you know about the customer, the better you can serve the customer. Customer 360 View gives you a deeper understanding of a customer's journey, sessions, affinity across all channels enabling you to build a better relationship with the customer.

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Affinity Metrics

The detailed analytics module captures the customer behavior across the website and generates the affinity metrics across the brands, products & categories for each customer giving you more insight into the customer

Better Customer Service

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Personalised Recommendations

The platform provides AI driven product recommendation based on the user's browser/purchase history in conjunction with the history from similar users. Frequently Bought Together, You may like are the 2 recommendations available out of the box and can be easily customised as per your business.

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Assisted Checkout

The business support team can access the user’s orders, baskets, Wishlist and process them while having users on the phone. The team can then generate & email a simple link for users to pay or even take the payment on the phone.

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Promotions & Coupons

The platform provides all kinds of promotion types you can think - BOGO (buy one get one), Buy One Get 2nd Cheaper, Shipping Promotions, etc. Full flexibility to define the filter criteria at products, brand, category, customer level to deliver a more personalised promotion to customers. Also, generate 100s & 1000s of coupons against a single promotion and track the promotion success.

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Phone Orders

Provision for business to take orders via phone, create a basket and take the payment as well or simply generate a time-bound payment link to customers to just pay.

Ready to start?

Check out our all-in-one commerce platform and see your business thrive.

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